RETURNS POLICY
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
Our Returns Policy time frame is 30 days from when an order arrives at your address.
Please feel free to contact us about returns at support@niftygate.com
To assure your refund please use trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where refunds are NOT granted :
-Any item not in its original condition is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@niftygate.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@niftygate.com
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
Our Returns Policy time frame is 30 days from when an order arrives at your address.
Please feel free to contact us about returns at support@niftygate.com
To assure your refund please use trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where refunds are NOT granted :
-Any item not in its original condition is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@niftygate.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@niftygate.com
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!